1. About These Terms
These Terms and Conditions (“Terms”) govern your use of the website www.ninohomes.co.uk (the “Website”) and any services provided by Nino Property Services (“Nino Homes”, “we”, “us”, “our”). Please read them carefully before using the Website or engaging our services.
By accessing this Website or submitting an enquiry through it, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use this Website.
These Terms are governed by the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
2. Who We Are
Nino Property Services is a London-based property management and consultancy firm.
Registered address: 45 Pont Street, London SW1X 0BD
Email: elena@ninohomes.co.uk Phone: 020 8150 7209 Website: www.ninohomes.co.uk
References in these Terms to “you” or “the user” mean any individual or organisation accessing the Website or engaging our services.
3. Our Services
Nino Property Services provides professional property management, consultancy, and related services for prime and super-prime residential and investment properties in London. Our services include, but are not limited to:
Property Management — Discreet, end-to-end management of residential and investment properties, including inspections, maintenance oversight, and day-to-day operational coordination.
Managed Assets — Tailored oversight for occupied prime residences, coordinating operational, administrative, and building-related matters.
Design & Refurbishment — Bespoke design, refurbishment, and fit-out coordination for high-value London properties.
Operations — Bespoke operational oversight of high-value homes, including contractor management, logistics, and on-site coordination.
Consultancy & Agency — Strategic property consultancy and discreet agency support for acquisitions, ownership decisions, and long-term asset positioning.
Concierge — Personalised concierge support covering lifestyle assistance, local coordination, and seamless day-to-day service.
All services are subject to a separate written agreement between Nino Property Services and the client. Nothing on this Website constitutes a binding offer to provide services. Any engagement is only formalised upon execution of a signed service agreement.
4. Use of This Website
4.1 Permitted Use
You may use this Website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You agree to use the Website solely to obtain information about our services, contact us with genuine enquiries, and engage with our content in good faith.
4.2 Prohibited Use
You must not use this Website:
- In any way that violates any applicable local, national, or international law or regulation
- To transmit unsolicited commercial communications (spam)
- To attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems
- To introduce viruses, malware, or any other harmful code
- To collect or harvest any data from the Website without our express written consent
- To reproduce, duplicate, copy, or resell any part of the Website in contravention of these Terms
- For any fraudulent, misleading, or unlawful purpose
We reserve the right to suspend or restrict your access to the Website at any time and without notice if we reasonably believe you have breached these Terms.
4.3 Website Availability
We aim to keep the Website available at all times, but we do not guarantee uninterrupted access. The Website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our reasonable control. We accept no liability for any unavailability of the Website.
5. Enquiries and Contact Forms
When you submit an enquiry through our contact form, you represent that:
- The information you provide is accurate, complete, and up to date
- You are at least 18 years of age
- You have authority to submit the enquiry on behalf of yourself or any organisation you represent
- You are not submitting the enquiry for any unlawful or improper purpose
Submitting an enquiry does not create any contractual obligation on the part of Nino Property Services to provide services, respond within a specific timeframe, or enter into any agreement. We will endeavour to respond to genuine enquiries promptly, but we cannot guarantee a specific response time.
6. Intellectual Property
6.1 Our Content
All content on this Website — including but not limited to text, images, logos, graphics, layout, design, and written descriptions of our services — is the intellectual property of Nino Property Services or is used with the permission of the relevant rights holders. All rights are reserved.
6.2 Permitted Use of Content
You may view and print individual pages from this Website for your personal, non-commercial use only, provided that:
- You do not modify the materials
- You acknowledge Nino Property Services as the source
- You do not remove any copyright or proprietary notices
6.3 Prohibited Use of Content
You must not reproduce, distribute, republish, scrape, commercially exploit, or create derivative works from any content on this Website without our prior written consent. Unauthorised use of our content may constitute a breach of copyright, trademark, and other applicable laws.
7. Disclaimer of Warranties
The information published on this Website is provided for general informational purposes only. While we make every reasonable effort to ensure that the information on this Website is accurate and up to date, we make no representations or warranties of any kind — express or implied — as to the completeness, accuracy, reliability, suitability, or availability of the Website or its contents.
Nothing on this Website constitutes professional property, legal, financial, or investment advice. You should seek independent professional advice before making any property-related decisions.
We expressly disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Nino Property Services shall not be liable for:
- Any loss or damage arising from your use of, or inability to use, this Website
- Any indirect, consequential, incidental, or special loss or damage, including loss of profits, revenue, data, or business opportunity
- Any loss or damage caused by a third party, including linked websites or external service providers
- Any errors or omissions in the content of this Website
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
Our total liability to you in connection with the Website shall not exceed the amount you have paid to us in the three (3) months preceding the event giving rise to the claim, or £100 (whichever is greater), except where otherwise required by law.
9. Third-Party Links
This Website may contain links to third-party websites for your convenience and information. These links do not imply any endorsement by Nino Property Services of the content, products, or services available on those websites. We have no control over the content of external sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
We encourage you to review the terms and privacy policies of any external websites you visit.
10. Service Agreements
The specific terms and conditions that govern the provision of our property management, consultancy, design, operations, or concierge services will be set out in a separate written agreement between Nino Property Services and the client. In the event of any conflict between these Website Terms and a signed service agreement, the signed service agreement shall take precedence.
These Website Terms do not constitute, and should not be relied upon as, a service agreement or contract for the provision of any services.
11. Confidentiality
We understand that our clients — property owners, investors, and high-net-worth individuals — expect the highest levels of discretion. Any information shared with us in the course of an enquiry or engagement will be treated with strict confidentiality and handled in accordance with our Privacy Policy and applicable data protection law.
We will not disclose confidential client information to third parties without your express consent, except where required to do so by law or regulation.
12. Privacy and Data Protection
Your use of this Website and the information you provide to us are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this Website, you consent to the processing of your personal data as described in our Privacy Policy.
Our Privacy Policy is available at www.ninohomes.co.uk/privacy-policy.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
13. Cookies
We use cookies on this Website to ensure it functions correctly and to improve your experience. By continuing to use this Website, you agree to our use of cookies as described in our Privacy Policy.
You can manage cookie preferences through your browser settings at any time.
14. Changes to These Terms
We reserve the right to amend these Terms at any time. Changes will take effect from the date they are published on this Website. The “Last updated” date at the top of this page will reflect when the most recent changes were made. We encourage you to review these Terms periodically.
Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
16. Waiver
Our failure to enforce any provision of these Terms at any time shall not be construed as a waiver of that provision or of our right to enforce it in the future.
17. Entire Agreement
These Terms, together with our Privacy Policy and any signed service agreement, constitute the entire agreement between you and Nino Property Services in relation to the subject matter herein and supersede all prior representations, agreements, and understandings.
18. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any legal matter arising from these Terms or your use of this Website.
19. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Nino Property Services 45 Pont Street, London SW1X 0BD Email: elena@ninohomes.co.uk Phone: 020 8150 7209 Website: www.ninohomes.co.uk
These Terms and Conditions apply to the website www.ninohomes.co.uk operated by Nino Property Services. They were last reviewed and updated in April 2026.